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SHIPPING & RETURN POLICY

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Shipping Policy

Order Processing

  • Orders are processed within [1-2] business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed the next business day.

Shipping Costs

  • Shipping costs are calculated at checkout and depend on the delivery location and order weight.

  • Free shipping may be available on orders over a certain amount, as indicated on our website.

Delivery Time

  • Domestic Shipping: [3-7] business days.

  • International Shipping: [7-15] business days, depending on customs and local postal services.

Shipping Confirmation and Tracking

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number to monitor your delivery’s progress.

International Shipping

  • We ship internationally to select countries. Customs duties, taxes, and fees (if applicable) are the customer’s responsibility and may vary by country.

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Return Policy

Due to the nature of our products, Denik has a strict return policy to ensure quality and safety.

Eligibility for Returns

  • Only unopened, unused products in their original packaging are eligible for return.

  • Returns must be initiated within [14 days] from the date of delivery.

Return Process

  1. Contact Us: Please email our Customer Service team at [insert email] with your order number, reason for return, and proof of purchase.

  2. Return Authorization: We will review your request and, if eligible, provide return instructions.

  3. Ship the Item: You will be responsible for return shipping costs. Please use a trackable shipping method, as we are not responsible for lost or damaged returns.

Refunds

  • Once we receive your returned item, it will be inspected. Approved returns will be refunded to your original payment method within [7-10] business days, minus any original shipping costs.

  • Shipping costs are non-refundable unless the return is due to an error on our part (e.g., wrong item received).

Exchanges

  • We do not offer direct exchanges. If you need a different product, please return the original item (if eligible) and place a new order.

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Non-Returnable Items

  • Products that have been opened or used, perishable items, and items not in their original condition are non-returnable for safety and quality reasons.

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